How to Say Will Do Professionally in Email? [Crafting a Polite Response]

how to say will do professionally in email

Communicating effectively in a professional environment is key to maintaining a productive and respectful workplace, especially when it comes to email correspondence.

Saying “will do” in an email is a common way to accept a task or instruction, but the way you express this simple confirmation can significantly impact the tone and clarity of your message.

It’s essential that you choose your words carefully to demonstrate both your commitment to the task and your professionalism.

The use of language in professional emails is more than a mere formality; it’s a reflection of your competence and attention to detail.

Every email you send contributes to your reputation and can influence your professional relationships.

Crafting a commitment phrase such as “will do” in a professional manner ensures that your response is not only affirmative but also carries a tone of reliability and respect for the recipient.

In professional settings, the right communication can mean the difference between being perceived as reliable and approachable or as indifferent and unprofessional.

Key Takeaways

  • Professional email communication enhances your image and builds trust with colleagues.
  • Expressing commitment in emails should be clear and reflect a respectful tone.
  • Crafting the right response can positively affect your professional relationships and efficiency.

Understanding Professional Email Etiquette

When crafting a professional email, the tone and level of formality you choose are critical. These elements shape the clarity and appropriateness of your communication, ensuring you convey respect and politeness effectively.

A middle-aged male professional, looking serious and attentive, sitting at a desk in a well-lit office. He is reviewing an email on his computer screen, with a book about professional writing open beside him, symbolizing his dedication to understanding proper email etiquette.

The Importance of Tone in Professional Emails

Your tone in emails embodies the voice of your written communication. It’s how you express your intent and affects how your message is received.

Therefore, choosing the right tone is crucial for effective communication.

A tone that’s too casual might undermine your message, while an overly formal tone can come across as distant.

Aim for a balance that’s formal enough to convey professionalism, yet approachable to foster good working relationships. Here are some specifics to keep in mind:

  • Use formal language to show professionalism.
  • Stay neutral; avoid emotional language that can cause misinterpretations.

Level of Formality and Context

The level of formality in your email is dictated by your relationship with the recipient and the context of your interaction.

In more conservative industries, such as law or finance, formal writing is typically expected. In newer industries or more relaxed corporate cultures, the formality may be dialed back slightly.

Always adjust your formality to the situation at hand, but maintain a polite and respectful manner throughout. Implement these practices:

  • Consider your recipient: Are they a colleague, supervisor, or client?
  • Align your email’s formality with your company’s etiquette standards.
  • Utilize standard formal greetings and closings to frame your messages appropriately.

Constructing the Commitment Phrase

When you’re writing an email and need to acknowledge that you will complete a task, it’s crucial to convey your commitment in a professional and polite manner. Below, explore how to use “will do” appropriately, consider alternative phrases, and incorporate specifics about timelines and your workload.

A female professional, looking thoughtful and concentrated, writing an email at her office desk. She has a notepad beside her laptop where she jots down key phrases, reflecting her process of crafting careful and committed responses.

Using ‘Will Do’ Professionally

Will do is a phrase that signals agreement and intention to act on a task.

To communicate this effectively in a professional context, pair it with a courteous qualifier, such as “Certainly,” or “Absolutely,” to strengthen the commitment’s sincerity. An example would be:

  • Absolutely, will do. This signals not only your agreement but also your enthusiasm to tackle the task.

Alternatives to ‘Will Do’

While “will do” is clear and concise, sometimes you may want to use synonyms or alternative phrases to add variety to your communication or to better match the formality of the relationship with the recipient. Here are a few variations:

  • Understood, I am on it.
  • I can handle that, no problem.

Using these alternatives still shows commitment but provides an expanded vocabulary to suit different professional scenarios and relationships.

Incorporating Time Frame and Workload Considerations

When you’re committing to a task, it’s important to manage expectations regarding your workload and time frame.

Make sure to communicate when a task will be completed to maintain transparency and trust. Here is a format you can use to convey this:

  • I will have that completed by [specific time/date]. This shows your commitment to a deadline.
  • I can prioritize this task given my current workload and have it done by [specific time/date]. Tailor the time frame based on a realistic assessment of your workload.

Using explicit time frames ensures that all parties are on the same page and helps prevent misunderstandings about deadlines or urgency.

Conveying the Right Message

When crafting a professional email, the way you communicate action items or agree to tasks can greatly influence your recipient’s perception of your reliability and dedication.

Your wording should radiate confidence and a clear understanding of your responsibilities.

A male professional, appearing confident and decisive, standing in his office next to a whiteboard filled with action items and deadlines. He’s pointing at the board with a marker, illustrating his method of organizing tasks and communicating responsibilities clearly in emails.

Expressing Responsibility and Reliability

Your message should reflect your awareness of the responsibility you’re taking on and demonstrate reliability.

When you say you’ll do something, it’s important to infuse your email with language that exhibits your commitment to the task. For example, using phrases like “I am on it” or “I have scheduled this task” conveys a proactive approach.

Hierarchically outline responsibilities to ensure clarity:

  • Immediate response: “I will address this today.”
  • Timely updates: “You will receive a progress report by Wednesday.”
  • Final outcome: “The completed project will be in your inbox by the agreed deadline.”

Assuring Completion and Dedication

Assuring your correspondent of your dedication to a task is pivotal.

Communicate your commitment to seeing things through to completion. Avoid vague terms, instead, provide specifics that will assure them of your endeavor to meet commitments. For instance:

  • “I will ensure this is completed as per our agreed standards.”
  • “Rest assured, your request is my top priority and will be dealt with accordingly.”

This not only conveys a willingness to help but also instills trust in your ability to deliver.

Exuding Confidence without Overcommitting

While it is important to exude confidence, be careful not to fall into the trap of overcommitting.

Clearly state what you can deliver without emboldening promises you’re not sure you can keep. Utilize language that is affirmative yet realistic:

  • Confidence: “I am well-equipped to handle this task and will update you by [specific date].”
  • Confidence should not tip into overcommitting: “Given my current workload, I will commence on this task by [date] to ensure due diligence.”

This balanced approach maintains trustworthiness and sets realistic expectations for both parties involved.

Phrase Examples for Professional Emails

When crafting professional emails, the choice of words can reflect both your competence and your commitment to the task at hand. Below are tailored phrases you can use to convey your willingness to take on responsibilities with the appropriate level of professionalism and warmth.

A senior female professional, looking authoritative and experienced, sitting in a conference room alone with a laptop open in front of her. She is drafting an email, pausing to think, symbolizing her focus on choosing the right words for professional communication.

Formal Commitment Phrases

In formal email exchanges, where you are making a commitment to undertake a task or assignment, consider the following expressions:

  • I shall do that. This phrase carries with it a sense of duty and formality.
  • I will ensure it is done. Offers confidence and reassurance that you will fulfill what is being asked.


Task RequestFormal Commitment Response
Please prepare the report.Certainly, I shall have the report ready by the deadline.
Can you oversee the project?I will ensure the project is managed to our standards.

Friendly but Professional Phrases

To maintain a friendly tone while remaining professional, you might use these phrases:

  • Certainly, I can do that. This expresses both enthusiasm and a positive confirmation.
  • Absolutely, I would be delighted to assist. Shows eagerness and a welcoming attitude towards the task.


Task RequestFriendly but Professional Response
Would you mind updating the database?Absolutely, I would be delighted to update the database for you.
Could you help with the client brief?Certainly, I can prepare the client brief by tomorrow.

Reassurance and Competence Phrases

When you intend to reassure your recipient of your competence in handling a request, use phrases such as:

  • Rest assured, it will be handled. Indicates a strong level of assurance and control over the situation.
  • You can count on me to get this done. Conveys a sense of reliability and dedication to completing the task.


Task RequestReassurance and Competence Response
Will the analysis be thorough?Rest assured, the analysis will be conducted with meticulous attention to detail.
Is the deadline feasible?You can count on me to meet the deadline with the expected level of quality.

Navigating Email Communication with Different Audiences

When composing professional emails, it’s important to tailor your communication style to the audience, whether they are colleagues, clients, or supervisors.

Your choice of language and the level of formality can significantly impact the tone and message of your email.

A middle-aged male professional, looking friendly yet professional, at his desk in a modern office space. He is crafting an email, emphasizing the tailored approach required for diverse audiences.

Interacting with Colleagues

Emails to colleagues should maintain a balance between professionalism and approachability. To say “will do” in a collegial yet professional manner, you could write:

  • For confirmed tasks: “Certainly, I’ll take care of this.”
  • For acknowledgment of information: “Understood, I’m on it.”

Remember, being a team player involves clear communication. Use lists to outline collaborative tasks or bullet points for updates to keep your message organized and actionable.

Interacting with Clients

With clients, the focus is on service and responsiveness. While it’s still professional, the language may often be more formal and polite. For expressing “will do,” consider the following:

  • To confirm action on a request: “Absolutely, I will address your request promptly.”
  • To affirm the reception of information: “Thank you for the details, I will proceed accordingly.”

Use tables to summarize project timelines or deliverables to convey complex information efficiently and enhance comprehension.

Interacting with Supervisors

When emailing supervisors, clarity and respect are paramount. Phrases that communicate “will do” fittingly include:

  • To demonstrate initiative: “I have received your instructions and am moving forward with them.”
  • To provide acknowledgment: “Noted, I shall begin working on this immediately.”

Italicize important dates or key tasks to draw attention to your commitment and organization in fulfilling your supervisor’s expectations.

Email Follow-Up and Time Management

In the professional world, your ability to craft precise follow-up emails and manage your time effectively are crucial.

These skills ensure you stay productive without overloading your current workload.

A female professional, looking organized and proactive, at her workspace surrounded by clocks displaying different time zones. She’s checking her schedule on a digital planner while typing an email, demonstrating her effective management of follow-ups across global timings.

Effective Phrasing for Follow-Up Emails

When composing follow-up emails, it’s imperative to choose your words wisely to maintain a professional tone.

Consider these examples:

  • Standard Request: “I wanted to touch base on…” becomes Professional: “I am following up to inquire about…”
  • Need for Information: “Can you tell me…” transforms into Professional: “I would appreciate further details on…”
  • Urgent: “This is urgent…” shifts to Professional: “Time is of the essence; I kindly request…”

This clear, direct approach confirms that you respect the recipient’s time and sets a professional tone.

Balancing Workload and Time Management

Your time management directly impacts stress levels and workload balance.

Apply these strategies:

  • Prioritize Tasks: Identify urgent versus important tasks using the Eisenhower Box:
UrgentNot Urgent
Do FirstSchedule
  • Schedule Blocks: Allocate specific time slots for follow-ups to prevent them from interfering with other critical tasks.

By integrating effective follow-up communication with strong time management practices, you ensure responsiveness without compromising your existing commitments.

Cultivating Positive Professional Relationships

Effective email communication is central to cultivating positive professional relationships, where politeness and respect, as well as trust and confidence, are fundamental to fostering collaboration and goodwill.

Two professionals (one young male and one middle-aged female) in a casual office setting, both showing expressions of mutual respect and positivity. They are discussing over a laptop, possibly exchanging ideas on fostering good relationships through thoughtful email communication.

The Role of Politeness and Respect

Respecting your colleagues’ time and contributions is crucial.

Conveying politeness in emails can be achieved with phrases such as “I appreciate your assistance,” or “Thank you for your effort.”

These expressions demonstrate courtesy and respect for the individual’s role and the value of their work.

Building Trust with Confidence

Projecting confidence in your communications helps build trust.

You can express a commitment to action with phrases like “I am on it,” or “I will ensure this is handled.”

Such statements not only communicate your intent to act but also reflect a level of professional assurance that contributes to a positive relationship with your colleagues.

Common Mistakes and How to Avoid Them

It is critical to maintain a professional demeanor when communicating via email.

Two common areas where mistakes occur are the use of informal language and mismanagement of tone.

A male professional, appearing slightly concerned but focused, revising an email at his office desk. Visible on his screen are highlighted sections of text, indicating areas of potential miscommunication, and a guide on professional email standards is visible in the background.

Avoiding Informal or Unprofessional Phrases

Unprofessional Language: When you’re drafting a professional email, avoid colloquial expressions such as “will do” or “got it.”

These phrases might come across as too casual or dismissive in a professional setting.

  • Examples to Avoid:
    • “Sure thing”
    • “Yep, will do”
    • “On it”
  • Professional Alternatives:
    • “I will take care of this”
    • “Consider it done”
    • “I will ensure this is handled promptly”

Informal Greetings: Starting an email with “Hey” or “Hiya” can set an unprofessional tone.

  • Start With:
  • “Hello [Name]”
  • “Good [morning/afternoon/evening] [Name]”

Managing Email Tone to Avoid Misinterpretations

Your email tone can significantly impact how your message is received.

Misinterpretation of your tone can occur when the language is too brief or when the email lacks the necessary politeness markers.

  • Be Clear, Not Brusque:
    • Poor Example: “Send me the report.”
    • Improved: “Could you please send me the report by end of day?”

In professional communication, it is beneficial to use complete sentences and a warm, yet formal tone. This approach ensures clarity and avoids any perception of rudeness.


When summarizing your commitment in a professional email, it’s essential to convey your message with clarity and confidence.

  • Opt for “Certainly” to assert your agreement firmly.
  • Use “Understood” to acknowledge the task ahead.
  • Choose “Consider it done” to demonstrate proactive commitment.
  • Say “I’ll take care of it” to express personal accountability.

Remember, your choice of closing phrase should align with the level of formality of your relationship with the recipient and reflect your commitment to handling the task or request.

Formality LevelFormal Replacement for “Will do”
HighI will ensure this is addressed
MediumI will handle this promptly
LowYou can count on me to get this done

Your professionalism in email communication is a testament to your overall professional conduct.

Ensuring that your language reflects this level of professionalism is pivotal.

By selecting the appropriate closing statement, you demonstrate respect for the recipient and reinforce the seriousness of your commitments.

Incorporate these polished phrases into your professional emails to leave a lasting impression of competence and reliability.

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